A Partner is a company or individual that would install the NutPile Networks monitoring agent at many customer and other locations, where our standard control panel and support may not be enough.
A Partner is out in the field, actively installing and supporting customers on a day to day basis. A Partner ultimately resells our solution which helps both the Partner and the customer in finding and solving Internet related issues. It is important to us that Partners get everything they need, as quickly as possible in order to do their jobs and keep customers happy.
A Partner receives direct phone and/or email support from NutPile because we want our partners to fully understand what they are working with and what they can expect. We also welcome feedback and suggestions in order to refine the service.
NutPile Networks works with three major industries
A – IT / Support Companies
For IT/Support companies that want an agent at each customer location, a partner plan offers you and your customers Standard Edition reports at only $5.00 per location. A cost that you can pass along to your customers or absorb as a timesaving, troubleshooting tool for your IT staff.
Rather than giving out your login credentials, a convenient ‘Customer View’ option allows you to create accounts for each customer that wants to view their own reports. Customer Views have limited functionality to prevent customers from changing your preferred settings.
B – Content Providers
It is important that content providers not have their customers blaming their services when in fact the problems are Internet related.
For content providers with thousands of users, our standard pricing would be cost prohibitive. In this case, we can offer additional discounts where the content provider promotes our services to their user base.
This is a winner for everyone because users can contact their ISPs to have problems fixed and it prevents blame from being put onto to content provider.
C – Statistics Gathering
For organizations who are primarily interested in gathering statistics, custom packages can be developed which allows the installation of as many agents as are needed.
Pricing is typically based on the amount of resources required. In some cases, consolidated data is more important than giving each user/location access to their individual reports while in other cases, users may want to view their reports.
Statistics can be generated for various ISPs, each of their locations, their providers and locations, overall or specific performance, reliability, outages, times of outages in specific areas, regions, states and much more.
These and other metrics can help to determine how reliable some ISPs are over others when deciding on services and other products or can be used in combination with other research.
Evaluate our services
If you would like to try the services first, simply sign up as a Member, install some agents and check the results. Software agents run on Windows 7/8/10 or Linux and a hardware option is available.
Alternatively, you can check out our live demo to get a feel of what to expect.
Feel free to contact us using the Contact Us option to discuss your requirements if you need something else that we have not covered.
Assuming you have already created an account, feel you meet the Partner requirement and would like to upgrade at no cost, please fill in the following details and we will upgrade and/or contact you as soon as possible. This form helps us to know whom we are working with and whom we can send leads to when someone is looking for a company to support them.