Development Changelog

The NutPile service has been under development for quite some time though only recently as a SaaS Internet service. While development notes go back several years, this changelog will mainly add notes moving forward as of November 2017. Note that this is...

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The Internet is down and it’s not my fault.

NutPile Networks creates software that eliminates hours of frustrating tech support calls, gives users proof of what is happening with their Internet connection. PRESCOTT, AZ – How many times can you reboot a router before you give up in frustration? That's the...

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Sound of Silence: Dropped VoIP calls lose customers.

Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers  with NutPile Networks monitoring software. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related...

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NutPile On OpenWrt, TP-Link, GLiNet and others

The Monitoring Software (aka agent) Our software is known to run on OpenWrt based devices such as the ar71xx based GL-iNet 6416, the ramips based GL-iNet MT300N and the TP-Link TL-WR703N which has only 4MB flash/32MB RAM. Our agent also runs on Windows 7/8/10,...

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Support Your Platform As A NutPile Developer

If you are a developer involved in supporting hardware/software that depends on reliable Internet connectivity, here is an opportunity to shine while helping others. We have been asked if we would support more platforms and the answer is yes, but it takes time to get...

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For IT, Technical Support Providers

Your services could get the blame We all spend a lot of time and effort when looking for problems that don’t exist or are long gone when it comes to Internet connectivity. Problems that are often outside of our control are unfortunately ones which customers might...

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Host, Service, Device Uptime Monitoring

Uptime means everything. If you maintain Internet accessible services or remote hardware such as security cameras and other devices, then you know the importance of keeping those resource reachable at all costs. While hardware does fail now and then, the critical part...

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Dynamic DNS (DDNS) And Security Scan – FREE!

Get free Dynamic DNS services if you need to reach a home or office network and monitor the performance of your Internet service provider at the same time. What's the catch? There isn't one! NutPile Networks compiles Internet Service Provider (ISP) performance...

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Do You Offer VoIP, IT Support, Content Services?

When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. Here is a way to quickly...

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IT Support Over The Holidays – Ho Ho Oh!

Holidays are a time to relax for most everyone but behind the scenes of the technology that we often take for granted, IT, tech support people and content providers can find themselves in stressful situations very quickly. The importance of reliable Internet The...

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Extreme Internet Speed Testing

We are often asked this one question. Is speed testing a real measure of Internet performance if it isn't accompanied with additional monitoring and details? The answer is always no, not at all. Speed testing alone will not reveal problems, especially ongoing...

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Real World Internet Speed Testing – Fast.com

Netflix, a leading movie streaming company has fired up its own Internet speed testing site called fast.com and the importance of this cannot be overlooked. This independent service could help shift the blame from content providers that often get the blame when users...

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Register Your IT / Support Company

As the word gets out about NutPile Networks and our unique IP network / Internet services monitoring solution, a question which repeatedly comes up is 'who can install and maintain the solution at my location'. While the installation itself is not very difficult,...

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Eliminate Most Panicked Customer Support Calls

In the IT/ISP industry, we often see these customers quickly point the finger toward their support company if they lose Internet access. The majority of short lived problems are often Internet related and need to be assessed quickly in order to keep customer...

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Your Online Services Blamed Before Poor Internet

The blame game you'll always lose! If your company offers online services, it's almost a given your customers will blame your business before blaming their own bad Internet connections. What if a simple tool showed the problems were not with you, but maybe with their...

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Are Internet Speed Tests For Real?

This article hopes to shed some light on the misconception of bandwidth speeds and speed testing. More importantly, at the end of the article is information on how to actually discover Internet problems and issues when you are suffering them. Speed testing combined...

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Demo – Internet Connection Monitoring Reports

This is a demo showing the graphs and historical data you will see when monitoring your ISP services using NutPile.  Skip to bottom and click the "Demo Login" button if you want to try the demo without the explanations below. Is something down at your location? Is...

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New Graph Shows Average Internet Down Times

When you are having Internet problems, a question which often comes up is when are you seeing these problems most often? This question is hard to answer unless you have data showing not only down times but historical, searchable and even shareable information. NutPile...

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Business Level Internet Services Without SLA?

All Internet service providers should be up front about so called business level services. Business level Internet access means rock solid connectivity and perhaps dedicated IPs but that usually comes with a Service Level Agreement (SLA). Unless dedicated, your...

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Frustrating Internet Connection?

Monitor your Internet provider Was your Internet down? Was it your provider having an issue or was there a widespread Internet outage? Do you know if it affected your location alone, the neighborhood or multiple areas? How can you know? If you suffer from slow,...

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Consumer Internet Performance Monitoring

Is your Internet slow, sluggish or often completely down? Do you wonder if you are the only one? Stop wondering and NutPile your Internet for free! Gather performance details, track the frequency and length of outages, even know if neighbors are experiencing similar...

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