This is a demo showing the graphs and historical data you will see when monitoring your ISP services using NutPile.  Skip to bottom and click the “Demo Login” button if you want to try the demo without the explanations below.


Is something down at your location? Is your Internet down, the ISP having troubles? Is it local or a neighborhood wide service outage? How can you know? 

The only true way of finding Internet problems is to monitor your Internet service provider (ISP) for an extended period of time so that reports can show you what’s going on. Speed testing is interesting but not very informative when it comes to finding Internet related problems. By monitoring, you can determine if the problems are at your location or if you need to contact the ISP. 

About the demo
(Note:Reports do not always show properly on all mobiles/tablets. We are working on this.)

The NutPile FAQ can be found at this link. It contains helpful notes/tips on all current features. In this brief article, we try to explain what some of the reports mean non technically and we include a little technical information which should be interesting to anyone who pays for Internet access.

When you log in, you will be presented with the reports page which shows the main graphs along with historical data. Most functions have been disabled because this is a public demo so we cannot allow editing or changing of settings. However, the demo shows you how things work. Click on any of the smaller mini graphs and the full size version will be displayed. The smaller graph will then be updated at the same time.

Outage graph
outagess-graph-nutpile-faq-300wThis graph shows individual outages including details such as what time it happened, how long it lasted and in some cases, additional details. Move your mouse over any of the outage bars to see details about each outage.

Note the value at the top of the Outage Graph called ‘Minimum Outage’ which is a setting when editing your agent. This means you want to see outages of 5+ seconds only in your graph rather than shorter ones which may have occurred. The Today result shows all outages for this period of time regardless of this setting. Outage lengths are easily identifiable by their colors, blue = seconds, orange = minutes and red = hours.

Avg Time graph
avg_times_nutpile_faq-300wThis graph shows when most of your outages happen over a 24hrs period of time over the course of X number of days. The X (horizontal) axis shows a 24 hour range while the Y (vertical) axis shows how many outages have occurred on or around that time slice. Bar colors help you to know when there were multiple outages on the same days at different times. The Y axis gives you a quick visual of how many outages there were on or around a certain time.

Over time, you’ll be able to see that you might experience most of your outages at certain times of day, perhaps in the mornings or at dinner time when all of your neighbors get home.

Pings graph
pings-graph-nutpile-faq-300wNo matter what bandwidth plan you have, if your connection has long latency times, then its quality will be degraded and you will experience sluggish performance, decreasing effective bandwidth. The pings graph show ongoing averages and min/max ping times by conducting regular ping tests from your connections perspective. When you are having problems, you could look at your ping times to instantly visualize important clues which might help explain performance issues.

Speed test graph
When you install an agent on your Internet connection, the software will monitor for a variety of fluctuations which will trigger automated testing at the best possible moment. This will help to better visualize how bandwidth/speeds/throughput are doing on this connection in a way that a human being trying to test at the right moment could not do. 

Our solution includes a number of automated tests from taking a regular sample to help determine averages to triggering tests based on latency, ongoing minimal speed test samples and outages. The result is a graph which gives you a visual representation of how your speeds are doing and which tests were conducted.

Mouse over the graph to view dates/times and types of tests. Different tests are shown in different colors to help visualize the overall report so that you can more easily compare with outages and pings reports.

 

The visual cue

ping-samples-01 band-sample-01

If you look at the two examples above, you’ll notice an obvious visual giveaway. Both of these tests were conducted by the software only a few seconds apart. Here we can see that network latency went quite high at 453ms while the bandwidth sample took a dive. These reports let us know that there was a short period where latency was high and throughput was practically if not nil. Continuous monitoring begins to show things we cannot see if we only test now and then. Note that mousing over your graphs shows details which these images cannot.

We used to include bandwidth speeds in the reports but it was somewhat irrelevant to include. We tested many methods but in the end, it was not possible to have tens of thousands of devices running full bandwidth speed tests many times daily while keeping costs low to free for our users. We will continue to work to refine NutPile to give you the best reports possible.
If you or your company have thoughts on the bandwidth topic, are interested in jointly providing a solution or something else, please feel free to contact us.

Sharing graphs
Finally, you’ll notice a Share button on the top right hand side of the main graph. When you click on a smaller graph, it becomes the main view. You can share which ever graph you have as you main view by clicking on Share. Currently, only Facebook is available and others will be added soon. Feel free to try this out and please, let others know about NutPile Networks. The more people who take part, the better everyone’s statistics become.


Demo default settings
-Outages minimum are pre-set for the demo and cannot be changed
-A Phoenix Arizona address is set for this agent
-Left hand stats may or may not be 100% accurate because this is a test account
-Click on Agents Managementto see the Manage Agents view. This view is the default view if you have more than one agent installed. Click on the orange Outages icon to see outages in non graphic mode. Note that ALL outages will be shown, not what ever the Minimum Outages is set to. Minimum Outages settings affects graph display only.


Ok, demo time! Click on the button below. Log in as ‘demo’ with the password of ‘123456’.

Mouse over and click on the icons to see the different reports.
Editable features are disabled.

 

 

Demo Login

 

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